Privacy Policy

1. Information We Collect

Professional Driver Training Institute ("PDTI", "we", "us", or "our") collects information to provide quality driver training services. We collect:

• Personal Information: Name, address, phone number, email, date of birth, driver's license number
• Training Records: Class attendance, test scores, certifications, instructor notes
• Payment Information: Billing address, payment method (processed securely through third-party processors)
• Technical Data: IP address, browser type, device information, cookies, and usage data

2. How We Use Your Information

We use your information to:

• Provide driver training services and issue certifications
• Communicate about your enrollment, classes, and progress
• Process payments and maintain financial records
• Comply with DOT, DMV, and other regulatory requirements
• Improve our services and website functionality
• Send marketing communications (with your consent)
• Assist with job placement services

3. Information Sharing

We may share your information with:

• Government Agencies: DOT, DMV, and other regulatory bodies as required by law
• Employers: Potential employers for job placement purposes (with your consent)
• Service Providers: Payment processors, background check providers, and IT service providers
• Testing Facilities: State testing centers for license examination purposes
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure SSL/TLS encryption for data transmission
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage of physical and electronic records

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Google Analytics to understand website usage
• Marketing Cookies: For advertising and remarketing (with consent)

You can control cookies through your browser settings, but some website features may not function properly if cookies are disabled.

6. Your Rights

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt-out of marketing communications
• Request a copy of your training records
• Lodge a complaint with a supervisory authority

7. Data Retention

We retain your information for as long as necessary to:

• Provide services and maintain training records
• Comply with DOT and state regulatory requirements (minimum 3 years)
• Resolve disputes and enforce agreements
• Meet tax and accounting obligations

8. Children's Privacy

We provide driver training to teenagers with parental consent. For students under 18, we require parent/guardian consent to collect and process personal information. Parents have the right to review, modify, or delete their child's information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

• Professional Driver Training Institute
• Phone: (352) 604-0042
• Email: privacy@pdti.com
• Hours: Monday-Friday 7:00 AM - 7:00 PM, Saturday 8:00 AM - 4:00 PM